Privacy Policy

ThinkValue understands that our users care about their personal data and how it is collected, used, shared, and cared for. we are committed to handling your personal data in accordance with the applicable laws when you use any of the features, functions, or mini-apps available on our ThinkValue online store or Services, interact with us via an external service, application or through our customer service agents, or access our Services or our ThinkValue online store through your computer, mobile device, or any other device with Internet connectivity.

 

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY CLICKING OR CHECKING “SIGN UP”, “I AGREE TO THINKVALUE’S PRIVACY POLICY”, “I AGREE AND CONSENT TO THE COLLECTION, USE, DISCLOSURE, STORAGE, TRANSFER AND/OR PROCESSING OF MY PERSONAL DATA FOR THE PURPOSE STATED IN, AND UNDER THE TERMS OF, THINKVALUE’S PRIVACY POLICY” OR SIMILAR STATEMENTS AVAILABLE AT THE THINKVALUE REGISTRATION PAGE OR IN THE COURSE OF PROVIDING YOU WITH THE SERVICES OR ACCESS TO THINKVALUE ONLINE STORE, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THE TERMS OF THIS PRIVACY POLICY AND THAT YOU HAVE AGREED AND CONSENTED TO THE COLLECTION, USE, DISCLOSURE, STORAGE, TRANSFER AND/OR PROCESSING OF YOUR PERSONAL DATA AS DESCRIBED AND UNDER THE TERMS HEREIN.

 

  1. Sources of personal data

This Notice applies to Personal Data that we collect from or about you, through the methods described below, from the following sources:

ThinkValue Online Store. Consumer-directed websites operated by or for ThinkValue, including sites that we operate under our own domains/URLs and mini-sites that we run on third-party social networks such as Facebook or Instagram (“websites”).

Email, text and other electronic messages. Interactions with electronic communications between you and ThinkValue.

Advertising interactions. Interactions with our advertisements (e.g., if you interact with on one of our ads on a third-party website, we may receive information about that interaction).

Data we create. In the course of our interactions with you, we may create Personal Data about you (e.g., records of your purchases from our websites).

Data from other sources. Third party social networks (e.g. such as Facebook, Google), market research (if feedback not provided on an anonymous basis), third-party data aggregators, ThinkValue promotional partners, public sources and data received when we acquire other companies.

 

  1. Personal data that we collect about you and how we collect it

Depending on how you interact with ThinkValue (online, offline, over the phone, etc.), we collect various types of information from you, as described below.

Personal contact information. This includes any information you provide to us that would allow us to contact you, such as your name, postal address, e-mail address, social network details, or phone number

Account login information. Any information that is required to give you access to your specific account profile. Examples include your login ID/email address, screen name, password in unrecoverable form, and/or security question and answer.

Demographic information & interests. Any information that describes your demographic or behavioural characteristics. Examples include your date of birth, age or age range, gender, geographic location (e.g., postcode/zip code), favourite products, hobbies and interests, and household or lifestyle information.

Information from computer/mobile device. Any information about the computer system or other technological device that you use to access one of our websites or apps, such as the Internet protocol (IP) address used to connect your computer or device to the Internet, operating system type, and web browser type and version. If you access a ThinkValue website or app via a mobile device such as a smartphone, the collected information will also include, where permitted, your phone’s unique device ID, advertising ID, geo-location, and other similar mobile device data.

websites/communication usage information. As you navigate through and interact with our websites or newsletters, we use automatic data collection technologies to collect certain information about your actions. This includes information such as which links you click on, which pages or content you view and for how long, and other similar information and statistics about your interactions, such as content response times, download errors and length of visits to certain pages. This information is captured using automated technologies such as cookies and web beacons, and is also collected through the use of third-party tracking for analytics and advertising purposes.

Market research & consumer feedback. Any information that you voluntarily share with us about your experience of using our products and services.

Consumer-generated content. Any content that you create and then share with us on third-party social networks or by uploading it to one of our websites or apps, including the use of third-party social network apps such as Facebook or Instagram. Examples include photos, videos, personal stories, or other similar media or content. Where permitted, we collect and publish consumer-generated content in connection with a variety of activities, including contests and other promotions, website community features, consumer engagement, and third-party social networking.

Third party social network information. Any information that you share publicly on a third-party social network or information that is part of your profile on a third-party social network (such as Facebook) and that you allow the third-party social network to share with us. Examples include your basic account information (e.g., name, email address, gender, birthday, current city, profile picture, user ID, list of friends, etc.) and any other additional information or activities that you permit the third-party social network to share. we receive your third-party social network profile information (or parts of it) every time you download or interact with a ThinkValue web application on a third-party social network such as Facebook, every time you use a social networking feature that is integrated within a ThinkValue site (such as Facebook Connect) or every time you interact with us through a third-party social network. To learn more about how your information from a third-party social network is obtained by ThinkValue, or to opt-out of sharing such social network information, please visit the website of the relevant third-party social network.

Payment and Financial information. Any information that we need in order to fulfil an order, or that you use to make a purchase, such as your debit or credit card details (cardholder name, card number, expiration date, etc.) or other forms of payment (if such are made available). In any case, we or our payment processing provider(s) handle payment and financial information in a manner compliant with applicable laws, regulations and security standards.

Sensitive Personal Data. This includes information about your physical or mental health or condition and your religious beliefs. Where it becomes necessary to process your sensitive personal data for any reason, we rely on your prior express consent for any processing which is voluntary (e.g., for marketing purposes). If we process your sensitive personal data for other purposes, we rely on the following legal bases: (i) detection and prevention of crime (including the prevention of fraud); and (ii) compliance with applicable law (e.g., to comply with our diversity reporting).

Photographs or Videos. This includes photographs or videos of you taken or recorded during ThinkValue On Ground Events or submitted by you.

 

  1. Cookies/similar technologies, log files and web beacons

What are cookies?

Cookies are text files that are placed on your computer by websites that you visit. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. They are used to make websites work, or work more efficiently, as well as to provide information to the owners of the website.

We use the term “cookies” throughout this notice to also cover all similar technologies, such as web beacons SDK, log files and pixel tags.

We use the following types of cookies on ThinkValue websites or apps:

  • Site functionality cookies. These cookies allow you to navigate the site and use our features, such as registration, logging in and product favourites. If you disable these cookies certain parts of the website will not function for you, for example, adding items to your basket and proceeding to checkout. Duration: As long as necessary.
  • Site analytics cookies. These cookies allow us to measure and analyse how you use our websites, apps and mobile platforms, to improve both its functionality and your experience. Duration: 90 days.
  • Customer preference cookies. When you are browsing on our sites, these cookies will remember your preferences (like your language or location), and other information you choose to provide to us, so we can help tailor your experience and make it more relevant and personal to you. Duration: 90 days.
  • Advertising or targeting cookies. These cookies are used to deliver ads relevant to you. They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns. we may also use the information obtained via these cookies to serve you with advertising that may be of interest to you based on your past online behaviour. we may share this information with other parties, including our partners. Duration: 90 days.
  • Social media cookies. These cookies are used when you share information using a social media sharing button on a ThinkValue Site. The social network will record that you have done this. This information may be linked to targeting/advertising activities. Duration: 90 days.

Additionally, where available, you can opt-out of cookies by visiting the following sites: http://www.aboutads.info/choices/#completed or http://www.youronlinechoices.eu/

 

  1. Uses made of your personal data

The following paragraphs describe the various purposes for which we collect and use your Personal Data, and the different types of Personal Data that are collected for each purpose. Please note that not all of the uses below will be relevant to every individual.

 

What we use your personal date for

With your consent (where required)

  • Fulfilling contractual obligations
  • Our legitimate interests
  • Working out which of our products and services may interest you and telling you about them
  • Defining types of consumers for new products or services
  • Improving and developing new products and services
  • Being more efficient
  • Protect our systems, networks, and staff

Consumer service. We use your Personal Data for consumer service purposes, including responding to your enquiries. This typically requires the use of certain personal contact information and information regarding the reason for your inquiry (e.g. order status, technical issue, product question/complaint, general question, etc.).

Contests, marketing and other promotions. With your consent (where required), we use your Personal Data to provide you with information about goods or services (e.g. marketing communications, campaigns or promotions). This can be done via means such as email, ads, SMS, phone calls and postal mailings to the extent permitted by applicable laws. we may also disclose your name, Photographs or Videos in public when you participate in a campaign, event or contest in On Ground Events. Some of our campaigns and promotions are run on third-party websites and/or social networks. use of your Personal Data is voluntary, which means that you can oppose (or withdraw your consent) to the processing of your Personal Data for these purposes. For detailed information on how to modify your preferences about marketing communication, please see Sections 9 and 10 below. For more information about our contests and other promotions, please see the official rules or details posted with each contest/promotion.

Third party social networks: we use your Personal Data when you interact with third-party social networking features, such as “Like” functions, to serve you with advertisements and engage with you on third-party social networks. You can learn more about how these features work, the profile data that we obtain about you, and find out how to opt out by reviewing the privacy notices of the relevant third-party social networks.

Other general purposes (e.g. internal or market research, analytic, security). In accordance with applicable laws, we use your Personal Data for other general business purposes, such as maintaining your account, conducting internal or market research and measuring the effectiveness of advertising campaigns. we reserve the right, if you have ThinkValue accounts, to reconcile those accounts into one single account. we also use your Personal Data for management and operation of our communications, IT and security systems.

Legal reasons or merger/acquisition. In the event that ThinkValue or its assets are acquired by, or merged with, another company including through bankruptcy, we will share your Personal Data with any of our legal successors. we will also disclose your Personal Data to third parties (i) when required by applicable law; (ii) in response to legal proceedings; (iii) in response to a request from a competent law enforcement agency; (iv) to protect our rights, privacy, safety or property, or the public; or (v) to enforce the terms of any agreement or the terms of our website.

 

  1. Disclosure of your personal data

In addition to the ThinkValue entities mentioned in the data controllers & contact section, we share your Personal Data with the following types of third-party organisations:

Service providers. These are external companies that we use to help us run our business (e.g., order fulfilment, payment processing, fraud detection and identity verification, website operation, market research companies, support services, promotions, website development, data analysis, CRC, etc.). Service providers, and their selected staff, are only allowed to access and use your Personal Data on Our behalf for the specific tasks that they have been requested to carry out, based on our instructions, and are required to keep your Personal Data confidential and secure.

Credit reporting agencies/debt collectors. To the extent permitted by applicable law, credit reporting agencies and debt collectors are external companies that we use to help us to verify your creditworthiness (in particular for orders with invoice) or to collect outstanding invoices.

Third party companies using Personal Data for their own marketing purposes. Except in situations where you have given your consent, we do not license or sell your Personal Data to third-party companies for their own marketing purposes. Their identity will be disclosed at the time your consent is sought.

Third party recipients using Personal Data for legal reasons or due to merger/acquisition. we will disclose your Personal Data to third parties for legal reasons or in the context of an acquisition or a merger.

 

  1. Retention of your personal data

In accordance with applicable laws, we will use your Personal Data for as long as necessary to satisfy the purposes for which your Personal Data was collected (as described in Section 5 above) or to comply with applicable legal requirements. Personal data used to provide you with a personalized experience will be kept for a duration permitted by applicable laws.

 

  1. Disclosure, storage and/or transfer of your personal data

 We use appropriate measures (described below) to keep your Personal Data confidential and secure. Please note, however, that these protections do not apply to information you choose to share in public areas such as third-party social networks.

People who can access your Personal Data. Your Personal Data will be processed by our authorised staff or agents, on a need-to-know basis, depending on the specific purposes for which your Personal Data have been collected.

Measures taken in operating environments. we store your Personal Data in operating environments that use reasonable security measures to prevent unauthorised access. we follow reasonable standards to protect Personal Data. The transmission of information via the Internet is, unfortunately, not completely secure and although we will do our best to protect your Personal Data, we cannot guarantee the security of the data during transmission through our websites/apps.

Measures we expect you to take. It is important that you also play a role in keeping your Personal Data safe and secure. When signing up for an online account, please be sure to choose an account password that would be difficult for others to guess and never reveal your password to anyone else. You are responsible for keeping this password confidential and for any use of your account. If you use a shared or public computer, never choose to have your login ID/email address or password remembered and make sure to log out of your account every time you leave the computer. You should also make use of any privacy settings or controls we provide you in our website/app.

Transfer of your Personal Data. Because of the international nature of our business, we may need to transfer your personal data within the ThinkValue group, and to third parties as noted above, in connection with the purposes set out in this Privacy Notice. For this reason, we may transfer your personal data to other countries that may have different laws and data protection compliance requirements to those that apply in Singapore.

 

  1. Your rights

Access to Personal Data. You have the right to access, review and request a physical or electronic copy of information held about you. You also have the right to request information on the source of your Personal Data.

These rights can be exercised by way of contacting us at:

 

Contact : Personal Data Protection Officer

Think Value

Address: 16/F., AMTEL BUILDING,

144-148 DES VOEUX ROAD CENTRAL,

CENTRAL, HONG KONG.

Or

Email: sales@thinkvalueshop.com

Or

web Form: https://thinkvalueshop.com/contact-us/

 

If the request is submitted by a person other than you, without providing evidence that the request is legitimately made on your behalf, the request will be rejected. Please note that any identification information provided to us will only be processed in accordance with, and to the extent permitted by applicable laws.

Additional rights (e.g. modification, deletion of Personal Data). Where provided by law, you can (i) request deletion, the portability, correction or revision of your Personal Data; (ii) limit the use and disclosure of your Personal Data; and (iii) revoke consent to any of our data processing activities.

Please note that, in certain circumstances, we will not be able to delete your Personal Data without also deleting your user account. we may be required to retain some of your Personal Data after you have requested deletion, to satisfy our legal or contractual obligations. we may also be permitted by applicable laws to retain some of your Personal Data to satisfy our business needs.

Where available, our websites have a dedicated feature through which you can review and edit the Personal Data that you have provided. Please note that we require our registered consumers to verify their identity (e.g. login ID/email address, password) before they can access or make changes to their account information. This helps prevent unauthorised access to your account.

We hope that we can satisfy queries you may have about the way we process your Personal Data. However, if you have unresolved concerns, you also have the right to complain to competent data protection authorities.

 

  1. Your choices about how we use and disclose your personal data

We strive to provide you with choices regarding the Personal Data that you provide to us. The following mechanisms give you the following control over your Personal Data:

Cookies/Similar Technologies. You manage your consent via (i) our consent management solution or (ii) your browser so as to refuse all or some cookies/similar technologies, or to alert you when they are being used.

Targeted Advertising. we partner with ad networks and other ad serving providers (“Advertising Providers”) that serve advertising on behalf of us and other non-affiliated companies on the Internet.  Some of those advertisements are tailored to your interests based on information collected on ThinkValue sites or on non-affiliated websites over time.  You can visit www.aboutads.info/choices to learn more about this type of advertising, as well as about how to opt-out of interest-based advertising practices from companies that participate in the Digital Advertising Alliance’s (“DAA”) self-regulatory program. Additionally, you can opt-out of this type of advertising in mobile applications from companies that participate in the DAA’s AppChoices app by downloading the app from the iOS or Android app store.  You can also stop the collection of precise location data from a mobile device by accessing your device location service settings.

 

  1. Changes to this notice

If we change the way we handle your Personal Data, we will update this Notice. we reserve the right to make changes to our practices and this Notice at any time, please check back frequently to see any updates or changes to our Notice.

 

  1. Data controllers & contact

To ask questions or make comments on this Notice and our privacy practices or to make a complaint about our compliance with applicable privacy laws, please contact us at:

Contact : Personal Data Protection Officer

Think Value

Address: 16/F., AMTEL BUILDING,

144-148 DES VOEUX ROAD CENTRAL,

CENTRAL, HONG KONG.

Or

Email: sales@thinkvalueshop.com

Or

web Form: https://thinkvalueshop.com/contact-us/